Mancity 888 Terms & Conditions – Platform Usage Policy for Malaysia

1. Acceptance of Terms of Use

These Terms & Conditions ("Agreement") govern your use of the mancity 888 platform, accessible via our official website and mobile app. By accessing, registering for, or using any part of the mancity 888 platform, you agree to be fully bound by this Agreement.

This Agreement should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form a complete agreement between you and mancity 888. In the event of any conflict between these documents, these Terms & Conditions shall prevail.

2. Member Eligibility & Registration

To register and use mancity 888's services, you must meet all of the following eligibility requirements:

• At least 18 years on the date of registration
• Must be an individual and not a corporate entity or representative
• Have full legal capacity to enter into a binding agreement
• Not an employee, contractor, or immediate family member of a mancity 888 employee
• Have never previously been banned or prohibited from using the mancity 888 platform

Each individual is permitted to hold only one (1) active account only. Multiple account registrations by the same individual — even using different details — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, current, and complete information, including your full name, Malaysian phone number, active email address, and actual date of birth. mancity 888 reserves the right to request identity verification documents (KYC) at any time, particularly prior to processing your first withdrawal.

3. Account Security & Password

You are solely responsible for keeping your login credentials — including your username and password — confidential. mancity 888 recommends using a strong password of at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols.

You agree not to share, transfer, or disclose your login credentials to any third party. All activity carried out under your account is your sole responsibility, regardless of whether you authorised that party to use your account.

If you suspect that your account has been compromised or accessed without authorisation, contact the mancity 888 support team immediately via live chat or email at support@mancity888.ws. mancity 888 is not liable for any losses resulting from unauthorised access caused by your own negligence.

4. Deposits & Payment Methods

Mancity 888 accepts deposits via the following Malaysian payment methods only:

All deposits must be made from an account or payment method registered in your own name. Third-party deposits are not accepted and will be returned after deducting any applicable processing fees. mancity 888 does not charge deposit fees, though payment service providers may apply their own charges.

5. Withdrawals

Withdrawals from your mancity 888 account are subject to the following conditions:

• Minimum withdrawal limit: RM 50 per transaction
• Maximum withdrawal limit: RM 50,000 per day
• Withdrawals are only permitted to a bank account or e-wallet registered in the same name as the mancity 888 account.
• KYC verification must be completed before your first withdrawal can be processed.
• Any bonus received must meet the rollover requirement before a withdrawal can be made.

Withdrawal processing times are 1 to 3 hours for standard e-wallet withdrawals (Touch 'n Go, GrabPay) and 1 to 24 hours for bank transfers via FPX. In cases requiring additional review, processing may take up to 3 business days.

Mancity 888 reserves the right to delay or withhold any withdrawal while an investigation into suspicious activity is ongoing. If the investigation confirms no wrongdoing, the withdrawal will be processed within a reasonable timeframe.

6. mancity 888 Bonus & Promotion Terms

All bonuses and promotions offered by mancity 888 are subject to the specific terms and conditions stated alongside each offer. The general conditions applicable to all bonus types are as follows:

• Rollover Requirement: Each bonus carries a rollover requirement of between 5x and 30x, depending on the bonus type. The rollover is calculated based on the total bonus amount received multiplied by the required rollover value.
• Validity Period: All bonuses must be used within the validity period stated, typically between 7 and 30 days from the date of credit. Expired bonuses will be automatically forfeited.
• One Bonus at a Time: Players may not claim two different bonuses simultaneously unless otherwise stated in the promotion terms.
• Betting Limit During Bonus: While a bonus rollover is active, the maximum bet per round or match is RM 50 or 10% of the bonus value, whichever is lower.

7. Casino Game Rules

All casino games on the mancity 888 platform — including slots, Baccarat, Blackjack, Roulette, fishing games, and Live Casino — operate using software provided by internationally certified providers. All game outcomes are final and non-disputable unless there is clear evidence of a verified technical failure.

The RTP (Return to Player) value for each game is clearly displayed to players before play begins. This figure represents a long-term average and does not guarantee outcomes for any individual session. mancity 888 does not manipulate or alter the RTP values set by game providers.

In the event of a technical failure — such as a connection disruption during a live casino game or slots session — mancity 888 will resolve the situation based on saved system records. If the outcome of a round cannot be determined, the bet in question will be fully refunded to the player's account.

8. Sports Betting

The mancity 888 Sports Betting section covers a wide range of local and international leagues and competitions, including the Malaysia Super League, English Premier League (EPL), badminton, e-sports, and more. The specific terms for Sports Betting are as follows:

• All confirmed and accepted bets are final, except under circumstances specifically stated otherwise
• Mancity 888 reserves the right to reject, limit, or void any bet suspected of being placed on the basis of inside information or market manipulation.
• In the event of a postponed or cancelled match, bets will be settled in accordance with the rules set by the odds provider.
• Live (in-play) betting is subject to service availability, and mancity 888 does not guarantee uninterrupted continuity of this service.
• Betting limits per match or event are determined by mancity 888 and are subject to change without prior notice.

Players are reminded that Sports Betting carries real financial risk. Only wager amounts you can afford to lose and always play within your means.

9. Responsible Gaming

Mancity 888 is fully committed to responsible gambling. We provide a range of tools to help players manage their gaming habits:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum amount you can deposit within a given period.
• Loss Limit: Set a loss limit to protect yourself from excessive losses.
• Play Time Limit: Set a time limit for each gaming session or per day
• Cool-off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Choose to exclude yourself from the platform for a period of 6 months, 1 year, or permanently

If you or someone you know is experiencing gambling-related issues, please reach out to the mancity 888 support team or refer to a relevant assistance organisation in Malaysia. The wellbeing of every player is something we take seriously.

10. Account Closure & Termination

You may close your mancity 888 account at any time by contacting our support team. Prior to closure, please ensure you have withdrawn all eligible balances, as any remaining balance after closure may not be processable.

Mancity 888 reserves the right to suspend or terminate your account without prior notice if you:

• Violating any part of these Terms & Conditions
• Providing false or misleading information during registration or the KYC process
• Engaging in fraudulent activity, money laundering, or any other criminal activity
• Registering multiple accounts
• Using automation software, bots, or other unauthorised methods
• Acting in a threatening, abusive, or offensive manner towards staff or other players

In the event of account closure due to a violation, mancity 888 reserves the right to forfeit all balances and bonuses in the account where the violation involves fraud or wilful misuse.

11. mancity 888 Liability Limits

To the fullest extent permitted by applicable law, mancity 888 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of our platform, including but not limited to:

• Financial losses arising from game or betting outcomes
• Service interruptions due to system maintenance, technical failures, or circumstances beyond our control
• Losses resulting from unauthorised access to your account caused by your own negligence
• Any technical issues on your device or internet connection

Mancity 888's maximum liability to you under any circumstances is limited to the total amount deposited by you in the 12 months preceding the incident giving rise to the claim.

12. Amendments to Terms & Conditions

Mancity 888 reserves the right to review, modify, or amend these Terms & Conditions at any time at our sole discretion. Changes take effect as soon as they are published on the official mancity 888 website.

For significant changes, we will provide at least 7 days' advance notice before the changes take effect, via email to the address registered to your account or through an in-platform notification.

It is your responsibility to review these Terms & Conditions periodically. Continued use of the mancity 888 platform following any amendments constitutes your acceptance of the revised terms.

13. Dispute Resolution & Governing Law

If you have any complaint or dispute regarding mancity 888's services, please follow the dispute resolution procedure below:

1. Step 1: Contact the mancity 888 customer support team via live chat or email at support@mancity888.ws, providing full details of your issue.
2. Step Two: Our team will investigate your complaint within 5 business days and provide a detailed response.
3. Step 3: If you are not satisfied with the resolution provided, you may escalate your complaint to mancity 888 senior management.
4. Final Step: If the dispute remains unresolved, it will be referred to an independent dispute resolution body agreed upon by both parties.

This agreement is governed by applicable law, and any dispute that cannot be resolved through discussion will be referred to the relevant tribunal or court. You agree to abide by the final decision issued through that process.